• Below is Grilli Type’s Privacy Policy. Please read carefully and feel free to contact us in case you have any questions.

Privacy Policy

  • 1
  • Grilli Type AG (after this referred to as Grilli Type) takes the protection of your privacy very seriously. Please read the following data protection regulations carefully.

  • 2
    Scope of application
  • Grilli Type collects, processes, stores, and protects the data of persons who access its website (data subjects). These data protection regulations apply to this website and its applications and functions, such as chat, newsletters, events, etc.

  • 3
    Legal grounds
  • These data protection principles are based on the Swiss Data Protection Act (DSG) and the European General Data Protection Regulation (GDPR) as well as the applicable US data protection regulations.

  • 4
    Controller responsible for processing at Grilli Type
  • Responsible in terms of the data protection laws is:
    Grilli Type AG
    Tivolistrasse 13
    6006 Luzern
    Email: mail@grillitype.com

    Responsibility for all legal data protection issues at Grilli Type is held by the controller: Tobias Rechsteiner, Account Director at Grilli Type (tobias@grillitype.com).

    The data protection officer for Switzerland and the EU is Tobias Rechsteiner, Account Director at Grilli Type (tobias@grillitype.com).

  • 5
    Use of information
  • It is not possible to visit the Grilli Type website without providing personal data. No conclusions about you are drawn when evaluating non-personal data such as an IP address, browser used, date, time, etc.

    Visitors to our website can also activate the “do not track” option so that only the process of logging in itself will be tracked.

    Personal data will be collected and processed strictly in accordance with the applicable laws and regulations and then only with your explicit consent.

  • 6
    Non-disclosure of personal data
  • 6.1
  • Your personal data will not be sold or shared with third parties outside of Grilli Type. An exception may be made for external service providers who handle inquiries or orders on behalf of Grilli Type and process the necessary data. Grilli Type ensures that all entities receiving data comply with data protection and data security requirements.

    We disclose your personal information to the following categories of recipients:

    • – Business partners
    • – Service providers
    • – Authorities as far as this is required or necessary

    If the level of data protection in a country in which the data is processed does not comply with the applicable data protection regulations, we will contractually ensure that the security of your personal information is equivalent to that in Switzerland, the European Economic Area (EEA) or the USA at all times.

  • 6.2
  • We may provide paid products and/or services within the service. In that case, we may use third-party services for payment processing (e.g., payment processors).

    We will not store or collect Your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    We use Stripe as the payment provider for our website. You can view their Privacy Policy at https://stripe.com/us/privacy.

    When you use our service to pay a product and/or service via bank transfer, we may ask you to provide information to facilitate this transaction and verify your identity.

  • 7
    Contact options via the website
  • If you contact Grilli Type via our website, the personal data you submit will be saved automatically. This data, which you submit voluntarily, will be used for processing purposes or for contacting you. No personal data will be transferred to third parties.

    You can object to this data processing at any time. Please send your objection to mail@grillitype.com. In this case, your data will be deleted, and your request will not be processed further, as long as this does not conflict with legal storage obligations.

  • 8
    Routine erasure and blocking of personal data
  • Grilli Type processes and stores a data subject’s personal data only for the period necessary to achieve the purpose of storage, or if this is provided for by the law which the controllers are subject to.

    If the storage purpose is not applicable, or if any storage period provided by law expires, the personal data is routinely blocked or erased in accordance with legal requirements.

  • 9
    Legal grounds for processing
  • No data will be processed unless there are legal grounds for doing so. The following are such grounds:

    • – consent
    • – performance of a contract
    • – legal obligations
    • – protection of a legitimate interest of Grilli Type or a third party
  • 10
    Rights of the data subject
  • a)
    Right of confirmation
  • Each data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning them are being processed. If a data subject wishes to avail himself or herself of this right of confirmation, they may contact the controller(s) at Grilli Type at any time.

  • b)
    Right of access to information
  • Each person whose data is processed has the right to obtain from the controller at any time free information about his or her personal data stored and a copy of this information. Information is provided about:

    • – the purposes of the processing
    • – the categories of personal data being processed
    • – the recipients or categories of recipients to whom the personal data has been disclosed or will be disclosed
    • – whether personal data was transferred to a third country or an international organization, and if this is the case, whether appropriate safeguards exist in connection with the transmission
    • – the envisaged storage period, or, if not possible, the criteria used to determine that period
    • – the existence of the right to request from the controller rectification or erasure of personal data concerning the data subject, or restriction of processing of personal data or to object to such processing
    • – the existence of the right to lodge a complaint with a supervisory authority
    • – where the personal data is not collected from the data subject, information as to its source
    • – the existence of automated decision-making, including profiling, and meaningful information about the logic involved, and the significance and envisaged consequences of such processing for the data subject. If a data subject wishes to exercise this right of access to information, they may contact the controller(s) at Grilli Type at any time.
  • c)
    Right to rectification
  • Each person whose data is processed has the right to obtain immediate rectification of inaccurate personal data concerning them and, taking into account the processing's purposes, the right to have incomplete personal data completed.

    If a data subject wishes to exercise this right to rectification, they may contact the controller(s) at Grilli Type at any time.

  • d)
    Right to erasure (Right to be forgotten)
  • Each person whose data is processed has the right to obtain from the controller the immediate erasure of personal data concerning them, where one of the following grounds applies, as long as the processing is not necessary:

    • – the personal data is no longer required in relation to the purposes for which it was collected or otherwise processed
    • – the data subject withdraws consent on which the processing is based, and where there is no other legal ground for the processing
    • – the data subject objects to the processing, and there are no overriding legitimate grounds for the processing
    • – the personal data must be erased for compliance with a legal obligation
    • – the personal data belongs to a child who is not yet 16 years of age or for whom no consent from the holders of parental responsibility has been obtained
    • If one of the reasons, as mentioned earlier, applies, and a data subject wishes to request the erasure of personal data stored with the controllers, they may contact the controller(s) at Grilli Type at any time.

      Where the controller has made personal data public and is obliged to erase the personal data, the controllers, taking account of available technology and the cost of implementation, will take reasonable steps. These include technical measures to inform other controllers processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, that personal data, as far as processing is not required

  • e)
    Right to restriction of processing
  • Each person whose data is processed has the right to obtain from the controller restriction of processing, where one of the following applies:

    • – the accuracy of the personal information is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data
    • – the processing is unlawful, and the data subject opposes the erasure of the personal data and requests instead the restriction of its use
    • – the controllers no longer need the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims
    • – the data subject has objected to processing pending verification of whether the controller's legitimate grounds override those of the data subject.
    • If one of the conditions, as mentioned earlier, is met, and a data subject wishes to request the restriction of the processing of personal data stored by the controller, they may contact the controller(s) at Grilli Type at any time.

  • f)
    Right to data portability
  • Each person whose data is processed has the right to receive the personal data concerning them, which was provided to a controller in a structured, commonly used, and machine-readable format.

    They also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, as long as the processing is based on consent or a contract. The processing is carried out by automated means. The processing is not necessary to perform a task carried out in the public interest or the exercise of official authority vested in the controller.

    Furthermore, in exercising their right to data portability, the data subject has the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect others' rights and freedoms.

    To exercise the right to data portability, they may contact the controller(s) at Grilli Type at any time.

  • g)
    Right to object
  • Each person whose data is processed has the right to object at any time to the processing of personal data concerning them. This also applies to profiling based on these provisions.

    The controllers can no longer process the personal data in the event of the objection unless compelling legitimate grounds for the processing can be demonstrated, which override the interests, rights, and freedoms of the data subject or the processing serves the establishment, exercise, or defense of legal claims.

    In order to exercise the right to object, the data subject may directly contact the controller(s) at Grilli Type at any time.

  • h)
    Automated individual decision-making, including profiling
  • Each person whose data is processed has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them, or similarly significantly affects them, as long as the decision is not necessary for entering into, or the performance of, a contract between the data subject and the data controller, or is based on the data subject’s explicit consent.

    If the decision is necessary for entering into or performing a contract between the data subject and a data controller, or it is based on the data subject’s explicit consent, the controllers will implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

    If the data subject wishes to exercise the rights concerning automated individual decision-making, they may contact the controller(s) at Grilli Type at any time.

  • i)
    Right to withdraw data protection consent
  • Each person whose data is processed has the right to withdraw his or her consent to the processing of his or her personal data at any time. If the data subject wishes to exercise the right to withdraw consent, they may contact the controller(s) at Grilli Type at any time.

  • j)
    Right to lodge a complaint with a supervisory authority
  • Each person whose data is processed has the right to lodge a complaint with his or her local supervisory authority responsible for protecting citizens’ data for a data protection infringement by the controller.

  • 11
    Links to other websites
  • The Grilli Type website links to other websites not operated by Grilli Type and to which this data protection declaration does not extend. Once you have clicked on a link, Grilli Type has no influence on the processing of any data transmitted to third parties (such as IP addresses), as third parties' conduct is by nature beyond our control. Therefore, Grilli Type cannot assume any liability for such third-party content. Responsibility for the content of linked sites always lies with the respective provider or operator of those sites.

    At the time of linking, the linked sites were checked for possible violations of law and recognizable infringements. Illegal contents were not identifiable at the time of linking. Permanent control and examination of the linked pages without concrete evidence of a violation of the law is not reasonable. If we become aware of any infringements of the law, such links will be removed immediately.

  • 12
    Collection, processing, and use of personal data
  • 12.1
    Personal data
  • Personal data is information about the factual or personal circumstances of an identified or identifiable natural person. This includes, for example, your name and your email address.

  • 12.2
    Use of your data for marketing purposes
  • Besides using your data for sending out newsletters, we may also use your information to display personalized advertising to you.

  • 12.2.1
  • If you subscribe to our newsletter, the personal data you provide will be stored to send you the newsletter. The newsletter informs you about us and our offers.

    We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.

    You may opt-out of receiving any of these communications from Grilli Type by following the unsubscribe link or instructions provided in any email we send or by contacting us.

    We may use email marketing service providers to manage and send emails to you:

    Mailchimp: Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC. For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

  • 12.2.2
    Service recommendations by email
  • As a customer of Grilli Type, you will receive product or service recommendations from us by email from time to time. You will receive these recommendations from us regardless of whether or not you have subscribed to a newsletter. This is because we want to provide you with information about products from our range that you might be interested in based on the last services you have used. In doing so, we act strictly in accordance with legal requirements. If you no longer wish to receive product recommendations or any marketing messages from us, you can object at any time, without incurring a fee except the dispatch costs as set out in the basic tariffs. In that case, please send an email to the point of contact referred to in section 4 (e.g., email, fax, or letter). You can also, of course, find an unsubscribe link in every email.

  • 12.2.3
    Personalized advertising for you
  • The information we receive from you helps us to continually improve your service experience and structure it in a customer-friendly manner that is personalized for you. The information you have submitted and automatically generated will be used to personalize advertising for you and your interests. For this purpose, we use existing information, such as delivery and read receipts of emails, information on a computer and connection to the internet, operating system and platform, your service history, the date and time of a visit to the homepage, articles, topics, and content you have viewed. We use this information exclusively in a pseudonymized form. By analyzing and evaluating this information, we can improve our web pages and our internet offering, and send you personalized advertising. This is advertising that recommends services that you might be interested in. Our goal is to make our advertising more useful and interesting for you. Therefore analyzing and evaluating the pseudonymous data collected from you will help us ensure we do not send you advertising indiscriminately. Instead, we will send you advertising, such as newsletters and service recommendations, which corresponds to your areas of interest, either in an email or letter. For example, we will determine which of our promotional emails you open to avoid sending unnecessary emails.

  • 12.2.4
    Competitions, market, and opinion research
  • When we run competitions, we will use your data to notify you if you win and to advertise our range. You will find detailed information in our conditions for participating in the respective competition. We also use your data for market and opinion research. Of course, we will use this exclusively in anonymous form for statistical purposes and only for Grilli Type AG. Your responses to surveys will not be passed on to third parties or published. Grilli Type uses and processes your personal data for marketing and opinion research exclusively for its own purposes.

  • 13
  • This website uses cookies. Cookies are small text files that are stored permanently or temporarily when you visit this site. The primary purpose of cookies is to analyze this website's use for statistical evaluation and to make continuous improvements.

    You can disable cookies entirely or partially at any time in your browser settings. If you disable cookies, you will not be able to access all the functions of this website.

  • 13.1
    What are cookies?
  • Cookies are small files that are stored on your data carrier, which hold certain settings and data for exchange with our system via your browser. There are two different types of cookie: session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a more extended period or without limit. This type of storage helps us design our web pages and our offers with you in mind and make it easier for you to use them. For example, certain input from you can be stored so that you are not required to enter this repeatedly.

  • 13.2
    What types of cookies does Grilli Type use?
  • Most of the cookies we use are deleted again from your hard drive at the end of your browser session (i.e., session cookies). We also use cookies that remain on your hard drive. When you visit again, we will automatically recognize that you have already visited us and what inputs and settings you prefer. These temporary and permanent cookies (lifespan of 1 month to 10 years) will be stored on your hard drive and delete themselves after a specified period of time. These cookies are mainly used to make our range more user-friendly, effective, and secure. Thanks to these files, it is possible, for example, to show you content on the page that is specially tailored to your interests. The sole purpose of these cookies is to adapt our range to your wishes in the best possible way and to make it as easy and convenient as possible for you to surf our site.

  • 13.3
    What data is stored in the cookies?
  • Only pseudonymous data is stored in the cookies used by Grilli Type. The cookie is allocated an identification number when it is activated. Your personal data is not assigned to this identification number. Your name, your IP address, and other such data that might allow the cookie to be traced to you directly are not placed in the cookie. We receive only pseudonymized information based on the cookie technology, relating, for example, to which of our pages have been visited, what services, articles, or cases have been viewed, etc.

  • 13.4
    Are third party cookies also used?
  • Grilli Type uses some advertising partners that help make the internet offering and our website more interesting for you. Therefore, when visiting websites, cookies of partner companies are stored on your hard drive. These are temporary/permanent cookies that are automatically deleted after a specified period of time. These temporary and permanent cookies (lifespan of 14 days to 10 years) will be stored on your hard drive and delete themselves after a specified period of time. The cookies of our partner companies only contain pseudonyms, mostly anonymous data. For example, this is data about what products you have viewed, if something was purchased, what products you looked for, etc. Some of our advertising partners record information via the web pages about which pages you have visited before or which products you are interested in, for example, to show you advertising best suited to your interests. This pseudonymous data is not combined with your personal data at any time. It is only used to allow our advertising partners to show you advertising you might be interested in.

  • 13.5
    How can you prevent cookies from being stored?
  • In your browser, you can specify that cookies can only be stored with your consent. If you only want to accept Grilli Type cookies and not the cookies from our service providers and partners, you can change the settings in your browser to block third-party cookies. The help function in your web browser's menu bar will usually show you how you can reject new cookies and deactivate those already received. Detailed information on how you can adjust the browser settings you are using can be viewed at the following link: https://us.norton.com/internetsecurity-privacy-how-to-clear-cookies.html. If using a shared computer set up to accept cookies and flash cookies, we recommend that you always log off completely when ending your session.

  • 14
    Log files
  • Each time you access Grilli Type’s web pages, usage data is transmitted by the respective internet browser and stored in server log files. The stored data records contain the following data: the date and time of access, the name of the page accessed, IP address, referrer URL (original URL from which you arrived at the web pages), the amount of data transferred, and the product and version information of the browser used. The IP addresses of users are deleted or anonymized when you end your session on the website. When anonymizing, IP addresses are modified so that the individual details about persons or factual circumstances can no longer be attributed to an identified or identifiable natural person or only if a significantly large amount of time, cost, and labor are expended. We evaluate these log file data records in an anonymous form to further improve our offering and make it more user-friendly, to find and correct errors more quickly, and to manage server capacity. For example, we can determine what times the Grilli Type website is especially popular and make the relevant data volume available to ensure you can make a purchase as quickly as possible. We can also identify and correct any errors on the Grilli Type website more quickly by analyzing the log files.

  • 15
    Web analysis
  • This website uses various services for website analysis and tracking, which we explain in more detail below. We will also show you how you can prevent these services from evaluating your usage behavior on our website. If we ask you for your consent to use the third-party services, the legal basis for this form of data processing is your consent. If we do not obtain your consent, your personal data will be processed based on our legitimate interests (i.e., for optimization and marketing purposes and the design of our website to meet your interests).

  • 15.1
    Google Analytics
  • Google Analytics is a Google Inc. service, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies, i.e., text files, that are stored on your computer and allow Google to analyze our website's use. The information recorded by the cookie on the use of our web pages (including your IP address) is usually sent to a Google server in the USA and stored there. Please note that Google Analytics is extended on our web pages with the code “gat._anonymizeIp();;” to ensure that IP addresses are collected anonymously (IP masking). Therefore, we ensure that Google only records your IP address in abbreviated form, which guarantees anonymity and prevents any conclusions drawn about your identity. If IP anonymization is activated on our web pages, your IP address will, however, be shortened beforehand by Google within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information to evaluate your use of our web pages to compile reports on the website activities and to provide further services associated with the help of web pages and the internet for us. The IP address that your browser transmits as part of Google Analytics will not be associated with any other data held by Google. Google transfers this data to third parties only due to legal regulations, or in the context of order data processing. Google will not combine your data with other data collected by Google. Using these web pages, you agree to the processing of data collected about you by Google, and in the manner described and for the purpose as mentioned earlier. You can prevent the storage of cookies by selecting the corresponding setting in your browser software. However, please note that you may not be able to use all the functions on our web pages if you choose this option. You can also prevent Google’s collection and use of data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link. For more information about Google Analytics and privacy, see https://tools.google.com/dlpage/gaoptout?hl=en.

    You can also prevent Google from collecting and processing data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. An opt-out cookie is set to prevent future collection of your information when you visit our website.

    Google is certified under the Swiss-U.S. and EU-U.S. Privacy-Shield-Agreements and thus offers a guarantee to comply with Swiss and European data protection laws. You can find further information in this context at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

    Further information on Google Analytics and data protection can be found at www.google.com/analytics/terms/de.html and https://policies.google.com/privacy.

  • 15.2
    Facebook Fan Page
  • Data Controller for the Facebook Fan Page: Grilli Type is the Data Controller of your personal data collected while using the service. As the operator of the Facebook Fan Page http://facebook.com/grillitype, Grilli Type, and the operator of the social network Facebook are Joint Controllers.

    Grilli Type has entered into agreements with Facebook that define the terms for using the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

    Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

  • 15.3
    Facebook Insights
  • We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and based on the GDPR, to obtain anonymized statistical data about Our users.

    For this purpose, Facebook places a cookie on the device of the user visiting Our Facebook Fan Page. Each cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

    Facebook receives, records, and processes the information stored in the cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page, and services by other companies that use Facebook services.

    For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy

    "Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

  • 16
    Google Maps
  • This website uses the offer of Google Maps of Google LLC ("Google"). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.

    Using Google Maps, information about your use of our website (including your IP address) can be transmitted to a Google server in the USA and stored there. Google may store this data as user profiles for the purpose of tailoring services, advertising, and market research. If you are logged on to Google, your data will be directly assigned to your account. If you do not wish this to happen, you must first log out. If you disagree with the processing of your data, there is the possibility to deactivate the service of Google Maps and thus prevent the transmission of data to Google. To do so, you must deactivate the JavaScript function in your browser. However, we would like to point out that in this case, you will not be able to use Google Maps, or only to a limited extent.

    Google is certified under the Swiss-U.S. and EU-U.S. Privacy-Shield-Agreements and thus offers a guarantee to comply with Swiss and European data protection laws. Further information in this context can be found at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

    You can find further information on Google Maps data protection at http://www.google.com/intl/de_de/help/terms_maps.html and https://policies.google.com/privacy.

  • 17
  • Version October 2020. We expressly reserve the right to make changes or adjustments at any time.